Reporting concerns regarding Globe Postpaid and Globe broadband can be easily accessed by dialing 211 on your Touch Mobile or Globe Mobile Phone. For prepaid, a minimum load balance of P7.50 is required to access 211. The Call-in service (211) is toll free and is available 24/7. However, Live Agents are only available from 8 AM to 8 PM.
I myself hate calling 211 due to the lenghty voice prompts and sometimes a time comsuming litany of advertisements are being played. I know that this is just one way of holding a client a little more before reaching the preoccupied Live Call-in Agents.
I myself hate calling 211 due to the lenghty voice prompts and sometimes a time comsuming litany of advertisements are being played. I know that this is just one way of holding a client a little more before reaching the preoccupied Live Call-in Agents.
