Globe Telecoms Node at Bacarra, Ilocos Norte Under Stress

BACARRQ

For over two weeks now, Internet connectivity has become intermittent especially in areas outside the guaranteed 2 kilometer radius coverage area. Old subscribers prior to the implementation of the GEMS Map or serviceable areas are at risk due to lack of service support extended to them due to newly implemented service coverage area.

During the two week period until now, I have noticed on several occasions an entire sector go down unexpectedly. A node (Globe Tower) is divided into three sectors. Now Wimax connections in certain areas are connected to one sector and any sector going down stresses the system further as the modems connect to another sector. If this happens, currently connected wimax modems abruptly disconnects to give way to the incoming connections from the other sectors.


I asked Ms. Jenny of AGM Ilocos Norte as to service request and she informed me that Bacarra has the most service/repair request during the said two-week period. Is this indicative of a node under stress due to the influx of new internet subscribers daily? Well maybe yes, or no.

A competing Network can no longer give the service it promises to its subscribers. It can be safely said because as an agent, I have first hand experience dealing with clients wanting to get rid of their current subscriptions if not for the two-year lock-in period due to reasons of dissatisfaction. I say an influx because Globe Facility Reservations  averages to 5 subscribers daily province wide. These are new subscribers waiting for their turn to be installed a globe wimax/dsl connection.

Another consideration would be Node deterioration due to aging. Everything has an end, and that gradually happens over time. Maybe a capacity upgrade is needed to accommodate new installations or replace failing node electronic equipments.

Do your share, call 211 as often as your internet connection fails. Report any strange modem or internet connectivity behavior immediately to alert Globe Telecom to act immediately to this impending disaster.

Your comments are welcome, positive or negative. Just avoid flaming.