Saturday, August 2, 2014

Understanding Globe Broadband Billing System for the New Subscriber

Latest Globe Plans

The Globe Broadband @Home plans are mainly sold by third party agents Globe calls BBSPs or Broadband Sales Partners. There are numerous agencies scattered all throughout the archipelago who maintains sales agents that peddles daily to houses offering Globe Telecoms broadband packages and I am one of them.

The confusion among subscribers, especially the new ones regarding their bill, arises from the agent's failure to fully discuss the specifics of the product they are selling especially billing. Globe's directive regarding this matter is very strict and it should be complied for by any agent who represents Globe Telecoms to fully disclose the billing system. Agents who are on the rush to earn a commission from the sale they make may forget to fully discuss the most important subject, the Bill.

So to make things clear, I will discuss one specific plan, in this case Plan 1099 whether LTE or Wimax.

PLAN SPECIFICS:
  • Speed 2 Mbps
  • Bundled with SHP (Super Home Phone)
  • Has Free Wifi (Built-In / TP Link)
  • Includes FREE antenna
  • Upfront Payment (1 MSF + 200 SHP Activation Fee)
CHARGES:

  1. MSF (Monthly Service Fee) paid in advance (P1,099)
  2. Installation Fee P,1000.00 (paid in 3 monthly installments at P333.33/mo on top of the Bill)
  3. Super Home Phone Activation Fee is 1200. (P200 paid in advance the rest in 5 monthly installments of P200)

To Sum-Up:

Bill for the first 3 months:

 MSF                 : P1,099.00
Installation Fee    :P   333.00
SHP                   : P   200.00
                            ========
       Sub Total     P 1632.00 + VAT

The Upfront payment paid during installation is credited on the second month, so the first bill will only arrive by the second month, a combined 1st and 2nd Bill.

Bill for the last 4 and 5 Months

 MSF                 : P1,099.00
Installation Fee    :P  
SHP                   : P   200.00
                            ========
       Sub Total     P 1299.00 + VAT

Bill starting from the 6th to the 24th month : P 1,099 + VAT
 
With the simple calculations presented above, I hope this satisfies the questions every new subscriber have with regards to their bill. More concerns? please call 211 on your Globe mobile phone.



                

1 comment:

  1. Hi! We installed globe lte plan 1099 and it with free installation fee. Are we going to pay more than 1099 for the 1st to the 5th billing?

    ReplyDelete